Commercial Roller Door
Service & Repairs

Premier Experts in Commercial Roller Door Repairs – Trust Garage Door Restore for Superior Servicing and Repairs in Perth!

At Garage Door Restore, we are committed to bringing you the best service experience.

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ROLLER DOOR REPAIR & SERVICE IN PERTH

Proven And Tested Commercial Garage Door Experts In Perth

At Garage Door Restore, we are committed to bringing you the best service experience.

At Garage Door Restore, we take pride in being one of the leading experts in commercial roller door repair and service in Perth. Our commitment is to provide the best service experience for our clients, making us your go-to partner for all your commercial roller door needs, whether you manage a warehouse, showroom, or any business relying on secure and efficient roller doors.

Your roller doors are a critical component of your commercial property’s security and operations. Neglecting their maintenance and repairs can lead to serious malfunctions, stuck doors, noisy operation of the roller door, and expensive repairs. Garage Door Restore is here to help you avoid these issues with our expert roller door services in Perth.

Comprehensive Commercial Roller Door Service & Repairs

Our annual roller door service in Perth is designed to keep your roller doors in excellent working condition. Preventative maintenance is key to ensuring smooth operation of the roller door and preventing unexpected breakdowns. Here are some of the essential tasks included in our comprehensive commercial roller door maintenance service:

  1. Lubricate and inspect spring tension: The springs in your roller door play a crucial role in counterbalancing the weight of the door. Over time, constant use can lead to wear and tear. Our experts will lubricate and balance the springs to ensure they function optimally.


  2. Clean Limit Contacts: Properly functioning limit contacts are essential for the safety and operation of your roller door. We inspect and clean these contacts to ensure they work as intended.

  3. Examination and Lubrication of Drive Sprocket: The drive sprocket is a critical component in your roller door system. We examine and lubricate it to extend its lifespan and maintain smooth door operation.

  4. Inspection of Kicker Bolts and Spring Anchors (if applicable): Kicker bolts and spring anchors play a role in the overall stability of your roller door. Our technicians will inspect and ensure their proper functioning.

  5. Inspection and Lubrication of Hubs (if applicable): Hubs, if present in your roller door system, also require regular inspection and lubrication to prevent issues.

  6. Alignment of Tracks and Adjustment of Clearances: Misaligned tracks or incorrect clearances can lead to operational problems. We ensure your roller door tracks are properly aligned and clearances adjusted as needed. 

  7. Lubricate hubs and collars: Regular lubrication of hubs and collars is essential for ensuring smooth operation of various mechanical components in a system. Proper lubrication helps reduce friction, wear, and extends the life of these parts.

  8. Check manual locking function – if applicable: Some doors have manual locking mechanisms for added security. Checking and testing this function ensures that it operates correctly in case of power failures or emergencies.

  9. Check for loose screws and components: Loose screws and components can lead to issues with the door’s stability and safety. Regular checks and tightening of any loose parts are necessary.

  10. Clean, check, and adjust track clearances: Clean and properly adjusted tracks are crucial for the door’s stability and smooth movement. Misaligned tracks can cause the door to jam or operate unevenly.

  11. Check for drive motor wear – if applicable: The drive motor is a critical component in many automated door systems. Regular inspection for wear and tear on the motor is important to prevent unexpected failures and to ensure reliable operation.

  12. Check and adjust force and travel settings – if applicable: Force and travel settings are typically associated with automated doors and gates. Adjusting these settings ensures that the door moves smoothly and safely. Proper settings help prevent damage to the door, motor, and other components.

  13. Check that the stoppers are contacting the door correctly and in good condition. Stoppers prevent the door from overtraveling in either direction. Ensuring they are in good condition and correctly positioned is vital for preventing damage to the door and its components.

  14. Check the door is pinned to the drum – if applicable: This is relevant to certain types of doors, and it’s crucial to ensure that the door is securely attached to the drum, which is responsible for raising and lowering the door.

  15. Check manual release operation: The manual release is important for manually opening and closing the door in case of power failures or emergencies. It’s crucial to check that it functions correctly.

  16. Regular maintenance of doors and gates, as outlined in these points, is essential to ensure their safe and efficient operation. Neglecting maintenance can lead to premature wear, safety hazards, and expensive repairs.

  17. Apply a sticker, any further recommendations, and additional remotes: Applying a sticker with maintenance information or contact details can be helpful. Further recommendations might include scheduled maintenance intervals or specific care instructions. Additional remotes should be tested for functionality and distributed as needed.

Here are some of the most common issues and causes we come across ForCommercial Roller Door Service & Repairs.

Faulty Springs

Causes: Commercial garage door springs play a pivotal role in counterbalancing the weight of the door. Over time, the constant cycle of lifting and lowering the door leads to wear and tear. This natural process can eventually result in spring failure. Factors such as exposure to extreme temperatures, lack of lubrication, or poor quality materials can also accelerate this deterioration.

Signs of Faulty Springs:

  1. Difficulty in Lifting: When the springs start to wear out, you may notice that it requires more effort to manually lift the garage door.
  2. Uneven Opening: The door may become uneven or tilt to one side during operation, indicating an imbalance in the spring tension.
  3. Unusual Noises: Worn-out springs can produce creaking or popping sounds as they strain under the weight of the door.

Solutions:

  1. Professional Assessment: It’s crucial to consult a trained technician to evaluate the condition of the springs. They have the expertise to safely inspect and identify any signs of wear or damage.

  2. Spring Replacement: In most cases, faulty springs will need to be replaced. Attempting this on your own can be extremely hazardous due to the high tension involved. A professional technician will have the necessary tools and knowledge to carry out a safe and efficient replacement.

  3. Regular Maintenance: To prolong the lifespan of your springs, it’s advisable to schedule routine maintenance. This may include lubrication, which reduces friction and minimizes wear.

Residential Garage Roller Door Service & Repairs

Addressing faulty springs promptly is vital for the smooth and safe operation of your commercial garage door. Seeking the expertise of a professional ensures that the replacement process is handled with precision and care, safeguarding both your property and personnel from potential risks associated with malfunctioning springs. Remember, attempting to repair or replace these components without proper training and equipment can lead to severe accidents.

 

The chain appears loose

This can be caused by a badly balanced door or a chain adjuster out of adjustment but if your opener is a Guardian, Boss or B&D (especially Control-A-Door) then this is most likely caused by worn drive gears/ drive sprockets. On these older (and some may argue poorly designed) openers the chain wraps around the drive sprocket teeth. This means that the drive sprocket is always being “pulled” in one direction during the garage doors opening and closing cycle. Eventually the drive sprocket starts to lean a bit on an angle and the chain appears loose. Many people tend to then intuitively tighten the chain accelerating the wear.

Some smart manufacturers such as Jaytech Garage Door Openers have solved this issue by incorporating this “sideways” force within the drive rail meaning the opener only has to turn and has no additional off centre load applied to it.

Below is an image of a worn drive gear on a B&D Control-A-Door. This one has actually worn all the way through! On the right is a new sprocket. 

You can usually tell when your drive gear is near being worn out by noting that the chain appears loose, the opener may be getting noisier or sounds like it is struggling to lift the door and if you look on top of the opener around the drive sprocket you may see a sort of black dust that sparkles a little in the sun. This is caused by the metal wearing away. Replacement of a drive gear/sprocket kit is best left to a Professional as you can inadvertently damage your garage door or yourself if you get it wrong.

The Roller door opener hums, but the door won’t lift

This can be caused by a faulty limit system, an incorrect adjustment or an obstacle but it is mostly caused by a seized AC motor. The “humming” means the receiver has picked up the signal from your remote and the circuit board has allocated voltage to the motor so that it should go, but it doesn’t because it has locked up/worn out. Call a Professional to get it diagnosed and see what your options are, generally not a DIY garage door repair. Check out our range of new motors.

The Roller door looks crooked

This can be caused by an obstacle or a tapered bottom panel but mostly it is caused by a torsion cable either being ‘off the drum”, the cable being frayed or even broken. In this instance most or all of the tension from the springs is being applied to only one side of the door, so one side has twice as much tension as it should have and the other side has half as much as it should have causing the door to lift unevenly. In order for a door to run smoothly each torsion cable (one per side of the garage door) must carry exactly 50% of the load of the door by way of the energy from the torsion springs being applied to them. Torsion cables are under an extreme load and carry a lot of energy. Replacing them is not a DIY garage door repair as it can really lead to door and/or personal injury. Call a professional. Below is a rather extreme example of a torsion cable failure

Commercial Roller Door Service & Repairs​

The Roller door stops half way

This can be caused by a motor that is worn out, worn drive sprocket/gears, faulty limit system or an issue with your remote control but most of the time this is your opener telling you that it is having to do too much work. All garage door openers in Australia by law must stop and reverse when encountering an obstacle. If your opener is stopping mid cycle it can be because it is having to labour so much to open the door that it thinks there is an obstacle in it’s path. The cause of this is usually lack of maintenance and regular servicing . Over time the springs lose some of their tension which means the opener has to take up the extra amount of work required to open the door until one day it says “enough is enough!”.

It can also be caused by a “stiff” spot in the door travel cycle which should be identified and repaired by a qualified Technician. Unfortunately many home owners simply increase the force settings on the opener to overcome this which may temporarily alleviate the symptoms but does nothing to fix the cause of the issue. This can lead to your opener failing prematurely or excessive wear. We recommend a professional service at least bi-annually.

Check our Garage Door Servicing page here for more information on servicing.

Commercial Roller Door Service & Repairs​

My Roller Door Remote isn’t Working

As a general rule if one remote stops working but the others continue to function normally the issue is with the non working remote itself. It may have a flat or low battery, water damage or just be worn out. First step is to take it apart and put a fresh battery in it, check for any signs of corrosion or dust on the circuit board, then put it back together and test it. If it doesn’t work it may need replacing. This is usually quite inexpensive. Check out or remotes page here where new units can be purchased or give us a call.

If more than one remote control stops working at the same time check for obvious signs of signal interference from other devices (often on the 433.92 mhz frequency). Wireless door bells are a prime culprit. Check that the button on the doorbell isn’t stuck in and take the battery out of the sender unit to see if the issue resolves. Other culprits are baby monitors, ceiling fan remote controls and alarm systems. The most common cause of multiple remotes not operating the garage door is a faulty circuit board or receiver board. The B&D Control-a-Door is notorious for this fault. The receiver just stops working after years of service. Fixes include adding an external receiver which intercepts the remote signal such as the GE – RCV1 found here , a new circuit/receiver board or if your opener is over 10 years old you may want to consider a new unit altogether.

Commercial Roller Shutter

Roller Door Opens by Itself

The sudden and inexplicable opening of a roller door can often leave individuals perplexed and concerned about their safety and security. Various factors could contribute to this occurrence, ranging from technical malfunctions to environmental influences. Mechanical issues within the door’s motor or remote control system might lead to unintended openings. For instance, a faulty sensor or wiring could trigger the door to activate without user input. Environmental factors like strong radio frequencies or interference from nearby devices could also inadvertently trigger the door’s mechanisms, causing it to open unexpectedly. Sometimes, simple yet overlooked causes such as unintentionally programmed or malfunctioning remote controls might inadvertently activate the door, leading to its spontaneous opening.

Addressing an automatically opening roller door typically involves a systematic approach. Initially, checking the remote controls and ensuring they are properly programmed and functioning is crucial. Inspecting the door’s motor, sensors, and wiring for any visible signs of damage or irregularities is also advisable. Adjusting the sensitivity settings on the door’s mechanism and ensuring there is no interference from external sources such as radio frequencies can potentially prevent further unintended openings. Seeking assistance from a professional technician or a specialist in garage door systems might be necessary if the issue persists or if there are underlying technical problems that require expert attention and repair.

Commercial Roller shutter

Our Other Garage Door Restore, Repair & Installation Services

Transforming garage doors with precision, care, and expertise—your doorway to seamless repair, maintenance, and restoration solutions

Residential Garage Doors

Over 25+ years experience in running corporate entities and an eye of going concern, steward in the garage Door Restore brand.

Commercial Garage Doors

New doors sales, schedule installations and cedar restorations. Over 25+ years experience in managing garage.

Service &
Repairs

Over 25+ years in running corporate entities and an eye of going concern, steward in the garage Door Restore brand.

Painting & Restoration

Over 25+ years in the manufacture, service, installation and repair of garage doors, known for his meticulous work.

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WHAT MAKES US BEST IN THE BUSINESS

Why Choose Garage Door Restore

Superior Quality

Our garage doors are crafted from the finest materials, including specially formulated G2NS Colorbond steel, cedar, timber-look panels, and aluminum, ensuring durability and style.

Affordability

Experience top-notch garage doors without breaking the bank. Our prices are competitive, and we offer attractive packages to suit your needs.

Safety Features

Embrace Finger Safe panel designs and fully hemmed edges for maximum safety for you and your family.

Wide Range of Options

Choose from our standard Colorbond range featuring 24 colors and 6 styles or opt for our custom aluminum sectional garage doors with various materials, textures, and colors to create a unique finish

Best Customer Service

At Garage Doors Restore in Perth, our commitment to providing the best customer service goes above and beyond, ensuring that your every need is not just met, but exceeded.

Hassle-Free Quoting

Get a free, no-pressure, no-obligation measure and quote for your garage door installation. We can attend after hours if it suits you or even leave a quote in your letterbox

Happy Customer Reviews

Keith McNamara
Keith McNamara
2023-09-19
Very impressed with the service and quality of work. The guy (Nick)? who came out twice, once to look and once to install, was very friendly and very professional. He went above and beyond when installing a new motor. Also, Amanda was really friendly and helpful. I definitely recommend this company!
Ter ENCE
Ter ENCE
2023-06-28
I got few quote. 1 was little bit cheaper (100 dollars) than garage door restore. However that company seller promised too much (better motor, better warranty and can install quickly) .i knew it was lot of false promise, the service was more than 220 dollars a year to keep warranty.I decided to chose garage door restore.I called them. Alan answered my questions, was really honest for the process, for the price. He didn't lie when i asked How long to be install. He took is time to explain and do the quote.Alan described the process and answered all of my questions with quality answers and professionalism.Even i paid the bill, Alan keep answering my phone call.They install the door quickly than expected. One panel was slightly scratched from the manufactured. They could choose to paint it. It was few mm.They immediately decided to change the panel. I waited 3 weeks and they replaced it.When they say something they doing it. And this in my opinion, it's the best service you can have.The service each year is cheaper than other company.I really recommend to deal with Alan. The whole process was easy. Thank you for that
Sharon Teoh
Sharon Teoh
2023-06-15
I called requesting for a quote on a garage door motor. Amanda was so pleasant to talk to and gracious in answering my many questions. When I called a second time to book in, the next availability was the next day but when she heard that we were manually lifting the double door garage and I had my children hold it while I drive the car out, Amanda was willing to recheck with her colleague and arranged for him to attend that same afternoon. Nick was just as pleasant, provided excellent service and at the end when I thanked him for coming at such short notice, I found out he came all the way from the North! He then mentioned that in order to make his trip worth it, Amanda arranged for him to visit a few more homes in this southern area.I'm impressed by how accommodating they all are. I wanted to provide my feedback in writing so that management is aware of the great experience I had. Many thanks to Amanda and Nick, and you can be assured I'm recommending your services.
Julia Fenton
Julia Fenton
2023-05-31
Super efficient and friendly, both on the phone and the technician who came to help with a stuck garage door
Hyunjin Lee
Hyunjin Lee
2023-03-13
Amanda very organised and on time everything and there no hidden cost of the job. the Technician was very good skill, on time, reliable and good advisor, very good service. Make me save a lot of money . Thank you team.
Nicholas Baldwin
Nicholas Baldwin
2022-11-18
Efficient, Fast, Knowledgeable and Friendly! What more could we ask for? Our garage door motor was on its last legs. I phoned Garage Door Restore and they had a technician (Rasi) out to take a look within an hour of our phone call. Rasi worked out the problem and gave us a couple of options. We decided to replace the entire motor with a brand new one. Rasi popped back to the shop to grab the part and was back with the new motor installed within and hour. From first phone call to new motor installed within 2 hours - we were blown away by the service all for a lot cheaper than we had expected! I can't fault our experience with Garage Door Restore in any way. Thanks for such a great experience and keep up the amazing work!Nick and Elissa.
Madelyn Coertzen
Madelyn Coertzen
2022-08-19
Excellent service. Thank you SO much. Great service, on time and friendly.
Aimee Winter
Aimee Winter
2022-07-18
Im so impressed with every aspect of the service received by this company today. I called them with an urgent job, they were on site within 1-2 hours, plus I had a detailed written report and invoice within a few hours. Thank you so much, we will definitely be using your services again in the future.

Frequency Asked Questions

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Garage doors play a crucial role for both homeowners and businesses, and having a fully functional garage door is essential regardless of the weather. Neglecting maintenance can lead to inconvenience and expensive repairs. Complex features like automatic openers require regular care to ensure reliability and longevity. Lubrication and alignment can deteriorate over time, so we recommend annual inspections to maintain warranty coverage.

Absolutely. Regular servicing can save you time, money, and stress by preventing costly emergency situations. Neglecting roller door maintenance can result in the door falling, malfunctioning, coming off its hinges, or breaking a spring. Such avoidable damage can pose hazards to users and stored items.

The decision to repair or replace your door depends on various factors. Many components can be fixed, and motors or springs can be replaced as needed. However, the choice will depend on the severity of the issues and the parts involved. Our expert technicians can assist you in determining the best course of action.

Our technicians conduct a thorough inspection, including lubricating moving parts, aligning the door on its tracks, assessing motors, electronics, coding, and syncing of openers, and inspecting barrels, weather seals, cables, springs, and locks. They can replace or repair parts that are not functioning correctly to ensure your door operates optimally.

Garage door servicing requires trained professionals for safety and effectiveness. While we do not recommend DIY servicing, you can perform minor maintenance tasks such as lightly oiling hinge points with 30W oil, keeping the guides clean, and cleaning door panels with soapy water between professional servicing visits.