Whether it’s routine maintenance, installation of a new roller door, or addressing any issues affecting your existing one, we have the expertise to handle it all. Our skilled technicians use cutting-edge techniques and top-quality materials to keep your garage door in prime condition, adding convenience and security to your daily life.
Just like your vehicle, your Garage Door requires regular maintenance. A residential; Garage Door Service performed by us yearly can help to prevent major failures, trapped cars, noisy doors, and costly repairs. We provide professional garage door servicing in Perth to keep your garage door running smoothly and functioning properly. We also carry a full range of spare parts for most major brands and models in case your door requires more work, and we will never go ahead with a repair without advising you of the extra cost and getting authorisation from you first.
We understand the inconvenience a faulty garage door can cause, and that’s why we respond swiftly to get it back on track. With our in-depth knowledge and hands-on experience, we address issues effectively, ensuring that your garage door operates smoothly and safely once more.
Garage Door Service
Roller Door Service
This can be caused by a burnt-out opener, an obstruction or another fault, but the most common cause of this is a broken torsion spring. The way to identify this is firstly, you may have heard a loud noise, which may have been the spring breaking and releasing energy. If you look towards the top of the garage door, you may see one of the springs is broken like in this image.
The door may also be very heavy to lift. This is because for an average size double car garage sectional door each spring lifts around 50kg of weight. With one broken spring you are trying to lift 50kg !
Replacing torsion springs is not considered a DIY task. They are under an extreme amount of tension and if you really don’t know what you are doing, you can damage your garage door if you are lucky, and lose a finger or worse if you are not. Call a Professional for a job like this.
We carry a wide range of springs and have software to determine the perfect spring for your garage door height, width, and weight. This is important as an incorrectly balanced door will cause your motor and other components to strain and fail prematurely.
Another consideration to note is that if you have two or more springs, it is always best practice to replace the pair/set as they were most likely manufactured at the same time, have completed the same amount of cycles, have the same amount of metal fatigue and are likely to both break at around the same time. Plus, it’s cheaper to replace a pair of springs in one attendance than one spring in two attendances.
This can be caused by a badly balanced door or a chain adjuster out of adjustment, but if your opener is a Guardian, Boss or B&D (especially Control-A-Door), then this is most likely caused by worn drive gears/drive sprockets. On these older (and some may argue poorly designed) openers, the chain wraps around the drive sprocket teeth. This means that the drive sprocket is always being “pulled” in one direction during the garage doors’ opening and closing cycle. Eventually, the drive sprocket starts to lean a bit on an angle and the chain appears loose. Many people tend to then intuitively tighten the chain, accelerating the wear.
Some smart manufacturers such as Jaytech Garage Door Openers have solved this issue by incorporating this “sideways” force within the drive rail meaning the opener only has to turn and has no additional off centre load applied to it.
Below is an image of a worn drive gear on a B&D Control-A-Door. This one has actually worn all the way through! On the right is a new sprocket.
You can usually tell when your drive gear is near being worn out by noting that the chain appears loose, the opener may be getting noisier or sounds like it is struggling to lift the door, and if you look on top of the opener around the drive sprocket, you may see a sort of black dust that sparkles a little in the sun. This is caused by the metal wearing away. Replacement of a drive gear/sprocket kit is best left to a professional, as you can inadvertently damage your garage door or yourself if you get it wrong.
This can be caused by a faulty limit system, an incorrect adjustment or an obstacle, but it is mostly caused by a seized AC motor. The “humming” means the receiver has picked up the signal from your remote, and the circuit board has allocated voltage to the motor so that it should go, but it doesn’t because it has locked up/worn out. Call a Professional to get it diagnosed and see what your options are, generally not a DIY garage door repair. Check out our range of new motors.
This can be caused by an obstacle or a tapered bottom panel, but mostly it is caused by a torsion cable either being ‘off the drum”, the cable being frayed or even broken. In this instance, most or all of the tension from the springs is being applied to only one side of the door, so one side has twice as much tension as it should have, and the other side has half as much as it should have, causing the door to lift unevenly. In order for a door to run smoothly, each torsion cable (one per side of the garage door) must carry exactly 50% of the load of the door by way of the energy from the torsion springs being applied to them. Torsion cables are under an extreme load and carry a lot of energy. Replacing them is not a DIY garage door repair, as it can really lead to door and/or personal injury. Call a professional. Below is a rather extreme example of a torsion cable failure.
This can be caused by a motor that is worn out, worn drive sprocket/gears, faulty limit system or an issue with your remote control, but most of the time, this is your opener telling you that it has to do too much work. All garage door openers in Australia, by law, must stop and reverse when encountering an obstacle. If your opener is stopping mid-cycle, it can be because it is having to labour so much to open the door that it thinks there is an obstacle in its path. The cause of this is usually a lack of maintenance and regular servicing. Over time, the springs lose some of their tension, which means the opener has to take up the extra amount of work required to open the door until one day, it says, “Enough is enough!”
It can also be caused by a “stiff” spot in the door travel cycle, which should be identified and repaired by a qualified Technician. Unfortunately, many homeowners simply increase the force settings on the opener to overcome this, which may temporarily alleviate the symptoms but does nothing to fix the cause of the issue. This can lead to your opener failing prematurely or excessive wear. We recommend a professional service at least bi-annually.
Check our Garage Door Servicing page here for more information on servicing.
As a general rule, if one remote stops working, but the others continue to function normally, the issue is with the non-working remote itself. It may have a flat or low battery, water damage or is just worn out. The first step is to take it apart and put a fresh battery in it, check for any signs of corrosion or dust on the circuit board, and then put it back together and test it. If it doesn’t work, it may need replacing. This is usually quite inexpensive. Check out our remotes page here, where new units can be purchased, or give us a call.
If more than one remote control stops working at the same time, check for obvious signs of signal interference from other devices (often on the 433.92 MHz frequency). Wireless doorbells are a prime culprit. Check that the button on the doorbell isn’t stuck and take the battery out of the sender unit to see if the issue resolves. Other culprits are baby monitors, ceiling fan remote controls and alarm systems. The most common cause of multiple remotes not operating the garage door is a faulty circuit board or receiver board. The B&D Control-a-Door is notorious for this fault. The receiver just stops working after years of service. Fixes include adding an external receiver that intercepts the remote signal, such as the GE – RCV1 found here, a new circuit/receiver board, or if your opener is over 10 years old, you may want to consider a new unit altogether.
This can be caused by a faulty circuit board, poorly adjusted limit system, signal interference, faulty remote control, accidental activation of the remote control or someone else having a remote control that is programmed to your opener. This symptom can be difficult to diagnose. It’s best to call a Professional like Garage Door Restore that has a signal meter that can help diagnose the cause of this as well as eliminate mechanical issues that may cause this problem. One thing the homeowner can try first though, which will resolve the issue in approximately 50% of cases, is to delete the memory on the opener and reprogram the remote controls. You will need to consult the manual that came with your particular garage door opener to find the correct procedure for your make and model or contact us, and we will attend and do it for you, then investigate and repair the cause of this issue.
This is more common than most people think. It happens on average 14 times per day every day of the week across Perth. It only takes a momentary lapse of concentration, hitting the wrong pedal or the kids fighting in the backseat!
We can repair minor dents in garage doors. Much more information on this can be found here, or you may require a new panel or panels. Garage Door Restore has accounts with every manufacturer in W.A. and offers free, no-obligation on-site quotes. We are also experienced with insurance work, so we can liaise with your Insurance company to find the best solution for you.
Transforming garage doors with precision, care, and expertise — your doorway to seamless repair, maintenance, and restoration solutions
Over 25+ years of experience in running corporate entities and an eye on ongoing concerns, stewards in the garage Door Restore brand.
New doors sales, schedule installations and cedar restorations. Over 25+ years of experience in managing garages.
Over 25+ years of experience in running corporate entities and an eye on ongoing concerns, stewards in the garage Door Restore brand.
Over 25+ years of experience in the manufacture, service, installation and repair of garage doors, known for our meticulous work.
At Garage Door Restore, we provide professional residential garage door service in Perth, ensuring your roller doors are both functional and visually appealing. We work with various materials to meet your needs for style and durability. Some of the materials we supply, install and repair include:
If you want to learn more about our residential garage door repairs in Perth, don’t hesitate to contact us today. Our friendly team is ready to discuss your needs and provide expert advice tailored to your situation. Whether you’re looking for a specific product to improve your roller door’s functionality or need a repair, we’re here to help.
Our garage doors are crafted from the finest materials, including specially formulated G2NS Colorbond steel, cedar, timber-look panels, and aluminium, ensuring durability and style.
Experience top-notch garage doors without breaking the bank. Our prices are competitive, and we offer attractive packages to suit your needs.
Embrace Finger Safe panel designs and fully hemmed edges for maximum safety for you and your family.
Choose from our standard Colorbond range featuring 24 colours and 6 styles or opt for our custom aluminium sectional garage doors with various materials, textures, and colours to create a unique finish
At Garage Doors Restore in Perth, our commitment to providing the best customer service goes above and beyond, ensuring that your every need is not just met, but exceeded.
Get a free, no-pressure, no-obligation measure and quote for your garage door installation. We can attend after hours if it suits you or even leave a quote in your letterbox.
Garage doors play a crucial role for both homeowners and businesses, and having a fully functional garage door is essential regardless of the weather. Neglecting maintenance can lead to inconvenience and expensive repairs. Complex features like automatic openers require regular care to ensure reliability and longevity. Lubrication and alignment can deteriorate over time, so we recommend annual inspections to maintain warranty coverage.
Absolutely. Regular servicing can save you time, money, and stress by preventing costly emergency situations. Neglecting roller door maintenance can result in the door falling, malfunctioning, coming off its hinges, or breaking a spring. Such avoidable damage can pose hazards to users and stored items.
The decision to repair or replace your door depends on various factors. Many components can be fixed, and motors or springs can be replaced as needed. However, the choice will depend on the severity of the issues and the parts involved. Our expert technicians can assist you in determining the best course of action.
Our technicians conduct a thorough inspection, including lubricating moving parts, aligning the door on its tracks, assessing motors, electronics, coding, and syncing of openers, and inspecting barrels, weather seals, cables, springs, and locks. They can replace or repair parts that are not functioning correctly to ensure your door operates optimally.
Garage door servicing requires trained professionals for safety and effectiveness. While we do not recommend DIY servicing, you can perform minor maintenance tasks such as lightly oiling hinge points with 30W oil, keeping the guides clean, and cleaning door panels with soapy water between professional servicing visits.
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