Residential Garage Roller Door Service & Repairs

GARAGE DOOR RESTORE, YOUR GO-TO EXPERTS FOR TOP-NOTCH GARAGE DOOR
SERVICING AND REPAIRS IN PERTH.

At Garage Door Restore, we are committed to bringing you the best service experience.

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Garage door repair parts
GARAGE DOOR REPAIR & SERVICE IN PERTH

Proven And Tested Garage Door Experts In Perth

At Garage Door Restore, we are committed to bringing you the best service experience.

Whether it’s routine maintenance, installation of a new roller door, or addressing any issues affecting your existing one, we have the expertise to handle it all. Our skilled technicians use cutting-edge techniques and top-quality materials to keep your garage door in prime condition, adding convenience and security to your daily life.

Just like your vehicle, your Garage Door requires regular maintenance. A Garage Door Service performed by us yearly can help to prevent major failures, trapped cars, noisy doors, and costly repairs. We provide professional garage door servicing in Perth to keep your garage door running smoothly and functioning properly. We also carry a full range of spare parts for most major brands and models in case your door requires more work and we will never go ahead with a repair without advising you of the extra cost and getting authorization from you first.

Our Comprehensive Residential Garage Roller Door Service & Repairs Includes:

Residential Garrage & Roller Doors Service & Repairs in Perth

Experinced Residential Garrage & Roller Doors Service & Repair Provider In Perth

We understand the inconvenience a faulty garage door can cause, and that’s why we respond swiftly to get it back on track. With our in-depth knowledge and hands-on experience, we address issues effectively, ensuring that your garage door operates smoothly and safely once more.

Our comprehensive 'Residential Garrage & Roller Doors Service & Repairs includes:

Residential Garage Roller Door Service & Repairs

Here are some of the most common issues and causes we come across For Garage Door repairs.

Garage door lifts around 10cm and then stops

This can be caused by a burnt out opener, an obstruction or another fault but the most common cause of this is a broken torsion spring. The way to identify this is firstly, you may have heard a loud noise which may have been the spring breaking and releasing energy. If you look towards the top of the garage door you may see one of the springs are broken like in this image

The door may also be very heavy to lift. This is because for an average size double car garage sectional door each spring lifts around 50kg of weight. With one broken spring you are trying to lift 50kg !

Replacing torsion springs is not considered a DIY task. They are under an extreme amount of tension and if you really don’t know what you are doing you can damage your garage door if you are lucky and lose a finger or worse if you are not. Call a Professional for a job like this.

Residential Garage Roller Door Service & Repairs

We carry a wide range of springs and have software to determine the perfect spring for your garage door height, width, and weight. This is important as an incorrectly balanced door will cause your motor and other components to strain and fail prematurely.

Another consideration to note is that if you have 2 or more springs, it is always best practice to replace the pair/set as they were most likely manufactured at the same time, have completed the same amount of cycles have the same amount of metal fatigue and are likely to both break at around the same time. Plus it’s cheaper to replace a pair of springs in one attendance than one spring in two attendances.

The chain appears loose

This can be caused by a badly balanced door or a chain adjuster out of adjustment but if your opener is a Guardian, Boss or B&D (especially Control-A-Door) then this is most likely caused by worn drive gears/ drive sprockets. On these older (and some may argue poorly designed) openers the chain wraps around the drive sprocket teeth. This means that the drive sprocket is always being “pulled” in one direction during the garage doors opening and closing cycle. Eventually the drive sprocket starts to lean a bit on an angle and the chain appears loose. Many people tend to then intuitively tighten the chain accelerating the wear.

Some smart manufacturers such as Jaytech Garage Door Openers have solved this issue by incorporating this “sideways” force within the drive rail meaning the opener only has to turn and has no additional off centre load applied to it.

Below is an image of a worn drive gear on a B&D Control-A-Door. This one has actually worn all the way through! On the right is a new sprocket. 

You can usually tell when your drive gear is near being worn out by noting that the chain appears loose, the opener may be getting noisier or sounds like it is struggling to lift the door and if you look on top of the opener around the drive sprocket you may see a sort of black dust that sparkles a little in the sun. This is caused by the metal wearing away. Replacement of a drive gear/sprocket kit is best left to a Professional as you can inadvertently damage your garage door or yourself if you get it wrong.

The garage door opener hums, but the door won’t lift

This can be caused by a faulty limit system, an incorrect adjustment or an obstacle but it is mostly caused by a seized AC motor. The “humming” means the receiver has picked up the signal from your remote and the circuit board has allocated voltage to the motor so that it should go, but it doesn’t because it has locked up/worn out. Call a Professional to get it diagnosed and see what your options are, generally not a DIY garage door repair. Check out our range of new motors.

The garage door looks crooked

This can be caused by an obstacle or a tapered bottom panel but mostly it is caused by a torsion cable either being ‘off the drum”, the cable being frayed or even broken. In this instance most or all of the tension from the springs is being applied to only one side of the door, so one side has twice as much tension as it should have and the other side has half as much as it should have causing the door to lift unevenly. In order for a door to run smoothly each torsion cable (one per side of the garage door) must carry exactly 50% of the load of the door by way of the energy from the torsion springs being applied to them. Torsion cables are under an extreme load and carry a lot of energy. Replacing them is not a DIY garage door repair as it can really lead to door and/or personal injury. Call a professional. Below is a rather extreme example of a torsion cable failure

The garage door stops half way

This can be caused by a motor that is worn out, worn drive sprocket/gears, faulty limit system or an issue with your remote control but most of the time this is your opener telling you that it is having to do too much work. All garage door openers in Australia by law must stop and reverse when encountering an obstacle. If your opener is stopping mid cycle it can be because it is having to labour so much to open the door that it thinks there is an obstacle in it’s path. The cause of this is usually lack of maintenance and regular servicing . Over time the springs lose some of their tension which means the opener has to take up the extra amount of work required to open the door until one day it says “enough is enough!”.

It can also be caused by a “stiff” spot in the door travel cycle which should be identified and repaired by a qualified Technician. Unfortunately many home owners simply increase the force settings on the opener to overcome this which may temporarily alleviate the symptoms but does nothing to fix the cause of the issue. This can lead to your opener failing prematurely or excessive wear. We recommend a professional service at least bi-annually.

Check our Garage Door Servicing page here for more information on servicing.

My Garage Door Remote isn’t Working

As a general rule if one remote stops working but the others continue to function normally the issue is with the non working remote itself. It may have a flat or low battery, water damage or just be worn out. First step is to take it apart and put a fresh battery in it, check for any signs of corrosion or dust on the circuit board, then put it back together and test it. If it doesn’t work it may need replacing. This is usually quite inexpensive. Check out or remotes page here where new units can be purchased or give us a call.

If more than one remote control stops working at the same time check for obvious signs of signal interference from other devices (often on the 433.92 mhz frequency). Wireless door bells are a prime culprit. Check that the button on the doorbell isn’t stuck in and take the battery out of the sender unit to see if the issue resolves. Other culprits are baby monitors, ceiling fan remote controls and alarm systems. The most common cause of multiple remotes not operating the garage door is a faulty circuit board or receiver board. The B&D Control-a-Door is notorious for this fault. The receiver just stops working after years of service. Fixes include adding an external receiver which intercepts the remote signal such as the GE – RCV1 found here , a new circuit/receiver board or if your opener is over 10 years old you may want to consider a new unit altogether.

Garage door remote

Garage Door Opens by Itself

This can be caused by a faulty circuit board, poorly adjusted limit system, signal interference, faulty remote control, accidental activation of the remote control or someone else having a remote control that is programmed to your opener. This symptom can be difficult to diagnose. It’s best to call a Professional like Garage Door Restore that has a signal meter which can help diagnose the cause of this as well as eliminate mechanical issues that may cause this problem. One thing the homeowner can try first though which will resolve the issue in approximately 50% of cases is to delete the memory on the opener and reprogram the remote controls. You will need to consult the manual that came with your particular garage door opener to find the correct procedure for your make and model or contact us and we will attend and do it for you, then investigate and repair the cause of this issue.

This is more common than most people think. It happens on average 14 times per day every day of the week across Perth. It only takes a momentary lapse of concentration, hitting the wrong pedal or the kids fighting in the backseat!

We can repair minor dents in garage doors. Much more information on this can be found here or you may require a new panel or panels. Garage Door Restore has accounts with every manufacturer in W.A and offers free, no obligation onsite quotes. We are also experienced with Insurance work so can liaise with your Insurance company to find the best solution for you.

Broken garage door

Our Garage Door Restore, Repair & Installation Services

Transforming garage doors with precision, care, and expertise—your doorway to seamless repair, maintenance, and restoration solutions

Residential Garage Doors

Over 25+ years experience in running corporate entities and an eye of going concern, steward in the garage Door Restore brand.

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Commercial Garage Doors

New doors sales, schedule installations and cedar restorations. Over 25+ years experience in managing garage.

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Service &
Repairs

Over 25+ years experience in running corporate entities and an eye of going concern, steward in the garage Door Restore brand.

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Painting & Restoration

Over 25+ years experience in the manufacture, service, installation and repair of garage doors, known for his meticulous work.

Ready to take your business to the next level?

Get in touch today and receive a complimentary consultation.

WHAT MAKES US BEST IN THE BUSINESS

Why Choose Garage Door Restore

Superior Quality

Our garage doors are crafted from the finest materials, including specially formulated G2NS Colorbond steel, cedar, timber-look panels, and aluminum, ensuring durability and style.

Affordability

Experience top-notch garage doors without breaking the bank. Our prices are competitive, and we offer attractive packages to suit your needs.

Safety Features

Embrace Finger Safe panel designs and fully hemmed edges for maximum safety for you and your family.

Wide Range of Options

Choose from our standard Colorbond range featuring 24 colors and 6 styles or opt for our custom aluminum sectional garage doors with various materials, textures, and colors to create a unique finish

Best Customer Service

At Garage Doors Restore in Perth, our commitment to providing the best customer service goes above and beyond, ensuring that your every need is not just met, but exceeded.

Hassle-Free Quoting

Get a free, no-pressure, no-obligation measure and quote for your garage door installation. We can attend after hours if it suits you or even leave a quote in your letterbox

Happy Customer Reviews

Keith McNamara
Keith McNamara
2023-09-19
Very impressed with the service and quality of work. The guy (Nick)? who came out twice, once to look and once to install, was very friendly and very professional. He went above and beyond when installing a new motor. Also, Amanda was really friendly and helpful. I definitely recommend this company!
Ter ENCE
Ter ENCE
2023-06-28
I got few quote. 1 was little bit cheaper (100 dollars) than garage door restore. However that company seller promised too much (better motor, better warranty and can install quickly) .i knew it was lot of false promise, the service was more than 220 dollars a year to keep warranty. I decided to chose garage door restore. I called them. Alan answered my questions, was really honest for the process, for the price. He didn't lie when i asked How long to be install. He took is time to explain and do the quote. Alan described the process and answered all of my questions with quality answers and professionalism. Even i paid the bill, Alan keep answering my phone call. They install the door quickly than expected. One panel was slightly scratched from the manufactured. They could choose to paint it. It was few mm. They immediately decided to change the panel. I waited 3 weeks and they replaced it. When they say something they doing it. And this in my opinion, it's the best service you can have. The service each year is cheaper than other company. I really recommend to deal with Alan. The whole process was easy. Thank you for that
Sharon Teoh
Sharon Teoh
2023-06-15
I called requesting for a quote on a garage door motor. Amanda was so pleasant to talk to and gracious in answering my many questions. When I called a second time to book in, the next availability was the next day but when she heard that we were manually lifting the double door garage and I had my children hold it while I drive the car out, Amanda was willing to recheck with her colleague and arranged for him to attend that same afternoon. Nick was just as pleasant, provided excellent service and at the end when I thanked him for coming at such short notice, I found out he came all the way from the North! He then mentioned that in order to make his trip worth it, Amanda arranged for him to visit a few more homes in this southern area. I'm impressed by how accommodating they all are. I wanted to provide my feedback in writing so that management is aware of the great experience I had. Many thanks to Amanda and Nick, and you can be assured I'm recommending your services.
Julia Fenton
Julia Fenton
2023-05-31
Super efficient and friendly, both on the phone and the technician who came to help with a stuck garage door
Hyunjin Lee
Hyunjin Lee
2023-03-13
Amanda very organised and on time everything and there no hidden cost of the job. the Technician was very good skill, on time, reliable and good advisor, very good service. Make me save a lot of money . Thank you team.
Nicholas Baldwin
Nicholas Baldwin
2022-11-18
Efficient, Fast, Knowledgeable and Friendly! What more could we ask for? Our garage door motor was on its last legs. I phoned Garage Door Restore and they had a technician (Rasi) out to take a look within an hour of our phone call. Rasi worked out the problem and gave us a couple of options. We decided to replace the entire motor with a brand new one. Rasi popped back to the shop to grab the part and was back with the new motor installed within and hour. From first phone call to new motor installed within 2 hours - we were blown away by the service all for a lot cheaper than we had expected! I can't fault our experience with Garage Door Restore in any way. Thanks for such a great experience and keep up the amazing work! Nick and Elissa.
Madelyn Coertzen
Madelyn Coertzen
2022-08-19
Excellent service. Thank you SO much. Great service, on time and friendly.
Aimee Winter
Aimee Winter
2022-07-18
Im so impressed with every aspect of the service received by this company today. I called them with an urgent job, they were on site within 1-2 hours, plus I had a detailed written report and invoice within a few hours. Thank you so much, we will definitely be using your services again in the future.

Frequency Asked Questions

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Garage doors play a crucial role for both homeowners and businesses, and having a fully functional garage door is essential regardless of the weather. Neglecting maintenance can lead to inconvenience and expensive repairs. Complex features like automatic openers require regular care to ensure reliability and longevity. Lubrication and alignment can deteriorate over time, so we recommend annual inspections to maintain warranty coverage.

Absolutely. Regular servicing can save you time, money, and stress by preventing costly emergency situations. Neglecting roller door maintenance can result in the door falling, malfunctioning, coming off its hinges, or breaking a spring. Such avoidable damage can pose hazards to users and stored items.

The decision to repair or replace your door depends on various factors. Many components can be fixed, and motors or springs can be replaced as needed. However, the choice will depend on the severity of the issues and the parts involved. Our expert technicians can assist you in determining the best course of action.

Our technicians conduct a thorough inspection, including lubricating moving parts, aligning the door on its tracks, assessing motors, electronics, coding, and syncing of openers, and inspecting barrels, weather seals, cables, springs, and locks. They can replace or repair parts that are not functioning correctly to ensure your door operates optimally.

Garage door servicing requires trained professionals for safety and effectiveness. While we do not recommend DIY servicing, you can perform minor maintenance tasks such as lightly oiling hinge points with 30W oil, keeping the guides clean, and cleaning door panels with soapy water between professional servicing visits.